Safe Care in the New Normal

At Brookings Health System, we are ready to safely care for all patients during the COVID-19 pandemic. 

Watch & Learn

Listen to our CEO Jason Merkley discuss lifting COVID-19 restrictions and our plans to deliver safe care. We are ready to offer you safe, personalized healthcare. Listen as we explain how things will look when you come for appointments now.

Safety Protocols

Brookings Health has implemented several new policies and procedures to protect patients and healthcare workers alike from the COVID-19 virus. COVID-19 protocols include:

  • All individuals entering Brookings Health System facilities, including team members, will be screened for COVID-19 symptoms.
  • All individuals will be asked to follow all infection control guidelines, including proper hand hygiene, and asked to don a cloth mask. Patients, visitors and support persons may bring their own mask or may opt to wear one supplied by the health system. Individuals will also be encouraged to maintain six-foot social distances and not to unnecessarily linger in public spaces.
  • All care team members will wear surgical masks and protective eye wear, as well as other necessary personal protective equipment (PPE), at all times when caring for patients.
  • Brookings Hospital has currently closed the inpatient care unit to visitors in order to protect both patient and team members from COVID-19. Exceptions are made to allow one support person per 24-hour period for pediatric patients under the age of 18; patients with confusion, altered mental status or developmental delays; and end-of-life patients.
  • One visitor or support person per patient per day is still allowed at Yorkshire Eye Clinic & Optical; the primary care clinics in Arlington, Volga and White; and other services at Brookings Hospital, including outpatient procedures and emergency room visits. OB patients will be allowed one partner plus one birth support person, such as a doula.
  • The Neighborhoods at Brookview will remain closed to guests at this time.
  • Six-foot social distances will be established in public areas such as waiting rooms.
  • Extra cleaning and disinfection of high-touch, public surface areas will continue.
  • Infectious patients will continue to be cared for in isolation, away from non-infectious patients.

COVID-19 Preparedness

Brookings Health remains prepared to cease non-essential procedures in the event a surge or peak of COVID-19 develops within our community.

To remain prepared, Brookings Health will:

  • Maintain a sufficient supply of PPE as well as other resources necessary to care for COVID-19 patients.
  • In accordance with Governor Noem’s Back to Normal Plan, reserve 30% of hospital beds to meet surge demand.
  • Collaborate with local clinics and the South Dakota Department of Health to continually evaluate incidences and trends of COVID-19 cases within Brookings County and the surrounding area.