Alex Qader, M.D.

I had the best care during my visit and am very thankful we ended up at your facility

I thought it was a very positive experience, but it really didn't uncover anything that attributed to my problems.

Worst experience ever. First doctor that seen my child was very racist, rude, and was so, so harsh. Will never, ever go back to him again.

The Brookings Health System did a great job. I came in with a heart attack for a possible heart attack. Everything was very efficient, very thorough, and they would not let me leave until they got answers from tests, which I really appreciated. And they followed all the steps very well and got me to Avera Heart Hospital in a very quick manner. I really appreciate all of them.

They reassured me that I should stop taking the meid as it was causing my swelling in my legs.

I was having a horrible vomiting bout and had to go to the ER in the morning, about 3 a.m. and everyone who went to me that evening was incredibly nice and caring. You know, when they brought my blankets, they tucked me in. It was a great experience. Great bedside manner from everybody, very informative, listened to everything that I had to say, helped me out great.

Hi, I just wanted to say that we received phenomenal care. The doctor was really good, very informative, very knowledgeable, kind. Same with the nurse and the nurse's aid. I don't go to Brookings a lot because I work in the ER. I usually use R, but I just want to say that I was very impressed. I've always had good visits there when I have pain. It's been very many and I hope I don't have more, but just want to say that I had wonderful care.

It was the worst experience I've felt in my whole life. I was given an IV to lower my blood pressure that dropped it drastically. The pressure on my chest was unbareable. I was transported to Sioux Falls to help me get through what the ER did to me. I pray that I will not return to ER due to the experience I went through.

I spent 6 hours at the ER, only came in for a CT Scan requested by my optometrist.

Yes, I wasted about an hour and a half of them trying to find veins to take blood. They find me, find me. Got a lady and we killed a lot of time. I figured, that was the only thing real good. I think I got shot up about eight or nine times before this one lady come in and found it right away. Thanks.

I wasn't informed of my test results after I left, and I had to call back to get them although they said they would leave me a message.

I can't remember the name of the doctor who took care of me, but whoever I saw in the emergency room, I've seen him twice, both in the emergency room and he's treated me very well both times. He's a very good doctor and made the visit very easy and made me feel better in no time and I was able to get out of there and I really appreciate it.

Staff was very patient and kind and sweet to our tiny baby. It made the whole thing feel a lot more comfortable and less scary.

All of the nurses were very pleasant and caring. The doctor was thorough.

Everyone was so kind and patient with me. From check in to the ER visit I was totally satisfied. Thank you for your care.

Hey, everybody there did a super job. They had me in and out of there in two hours.

We arrived around 9:30pm and left around 3:45am. I explained what I believed was wrong with me and what I needed to fix me, was a particular nausea shot. The Dr. said they didn't have that shot any more and tried to convince me to have unnecessary tests such as EKG, CT Scan, X-Ray, Covid/Flu test, which I refused. Instead, they snuck in a blood test which showed slightly low sodium. Waited over 2 hours for lab results. I had told them I had a breast lumpectomy in Sioux Falls that morning and I had paperwork that showed the symptoms I was having may have been caused by the anesthesia/pain meds. I finally agreed to an IV to relieve the low sodium. The first try was unsuccessful. On the second try, it leaked all over my arm and the nurse just pulled the needle out and left the room without speaking. Then the Dr. came in and asked if I would like that shot I originally asked for that he had said earlier they didn't have. I asked for another nurse to come in and try again (I think she was the supervisor). It was successful. Keep in mind during this whole period of time we must have seen 7 different people asking the same questions, which my husband had to answer, as I was busy throwing up. Also, I had to unhook myself from the monitors and the alarm just kept going off for hours with nobody stopping it. Earlier I asked to be admitted to the hospital, but the Dr. said I didn't meet the criteria. Then after the IV bag was empty and I felt better, he asked me if I wanted to go home or be admitted to the hospital. I hadn't eaten or slept for over 24 hours and had a migraine earlier before I went to the ER. I requested some water from various nurses but could not get any. Sounded like the Dr. was withholding water pending lab results. I just wanted to freshen up my mouth because of the constant vomiting/dry heaves. The only person I saw that was compassionate was Olivia, I believe a tech. I opted to go home after this ordeal was over.

The services at the hospital were fabulous. The EMTs, however, left a little to be desired. It took 20 minutes for the ambulance to arrive. They did not secure my head, even though I hit my head when I was going down, and I have documented neck issues. And they asked multiple times if I was sure I wanted to go to the emergency room in the ambulance or if I wouldn't rather just have someone else take me. They doubted my injury and were not as professional or quick as they could have or should have been. I should have been in a neck collar as well.

The nurse, Kaylee, needs to get a better bedside manner about her. She was rude, inconsiderate to the amount of pain I was in, and when I was finally given something for the pain, she shoved the needle so far into my arm it hit the bone. If she was like that with me, I would hate to see how she is with children. Dr. Qader is a wonderful ER doctor he listens very thoroughly, and makes sure that I am comfortable with what is happening and what he intends to do.

Everybody was really nice, except for when it came to doing certain things with an autistic child. And I think that maybe you need to stop and think that not all kids are capable of doing and listening to what you're telling them to do and have a little more compassion on them. Otherwise, the visit was good.

After I left the emergency room, I brought my children to Stanford Emergency Room where he was admitted for severe dehydration and hospitalized in the children's hospital. I wish more labs would have been checked and he would have been looked at more thoroughly instead of just discharged saying it was a viral illness.

Everyone was so nice and so caring.