Alex Qader, M.D.

Everyone was so kind and patient with me. From check in to the ER visit I was totally satisfied. Thank you for your care.

Hey, everybody there did a super job. They had me in and out of there in two hours.

We arrived around 9:30pm and left around 3:45am. I explained what I believed was wrong with me and what I needed to fix me, was a particular nausea shot. The Dr. said they didn't have that shot any more and tried to convince me to have unnecessary tests such as EKG, CT Scan, X-Ray, Covid/Flu test, which I refused. Instead, they snuck in a blood test which showed slightly low sodium. Waited over 2 hours for lab results. I had told them I had a breast lumpectomy in Sioux Falls that morning and I had paperwork that showed the symptoms I was having may have been caused by the anesthesia/pain meds. I finally agreed to an IV to relieve the low sodium. The first try was unsuccessful. On the second try, it leaked all over my arm and the nurse just pulled the needle out and left the room without speaking. Then the Dr. came in and asked if I would like that shot I originally asked for that he had said earlier they didn't have. I asked for another nurse to come in and try again (I think she was the supervisor). It was successful. Keep in mind during this whole period of time we must have seen 7 different people asking the same questions, which my husband had to answer, as I was busy throwing up. Also, I had to unhook myself from the monitors and the alarm just kept going off for hours with nobody stopping it. Earlier I asked to be admitted to the hospital, but the Dr. said I didn't meet the criteria. Then after the IV bag was empty and I felt better, he asked me if I wanted to go home or be admitted to the hospital. I hadn't eaten or slept for over 24 hours and had a migraine earlier before I went to the ER. I requested some water from various nurses but could not get any. Sounded like the Dr. was withholding water pending lab results. I just wanted to freshen up my mouth because of the constant vomiting/dry heaves. The only person I saw that was compassionate was Olivia, I believe a tech. I opted to go home after this ordeal was over.

Everyone was so nice and so caring.

I thought the emergency room and my visit was just awesome. Everybody was, I didn't need for anything. If I asked for anything, they were right there. They kept checking on me, making sure, telling me how long things would take. I was just very impressed with them and hopefully I don't need them again, but if I do, I will definitely go back. Thank you.

The nurses and the doctor were extremely friendly. We did end up being in there for three hours and we weren't informed that the emergency department had gotten really busy. So we ended up being there for like three hours and just, it took a really long time. And also maybe some cleanliness issues. The room we were in had drops of blood on the floor that did not come from my daughter. The pulse oximeter had blood on it that was not from my daughter. So there's some hygiene concerns. And the trash can in their room was full of bloody gauze. So that is my comments. Thank you.

I've had two experiences with the ER here recently, and I'm a nurse myself, and neither time was where myself asked if we were comfortable, or my child, if anybody needed a blanket, maybe something to drink, and the nurse giving my child medication just got a glass of tap water from the hand-washing sink. I'm not used to that.

Outstanding care by some very professional folks. Can't thank them enough!!

I guess the only thing that I really wanted to talk about is the fact that her urine sample was just left in the bathroom unattended for almost 15 minutes, which was kind of odd. But other than that, thank you for everything.

I gave blood. Then it took about an hour for the results. It was very nice to know that evening that the results showed that my blood was moving in the normal range. At the end of the visit, I appreciated getting papers for me to read so I had an idea what to do next. Plus I could show them to my caregiver.

When I went in for what I thought was an emergency or what I felt was an emergency to me, I could barely even walk. I was tossed around between the upstairs OB department and to the ER. And when I got to the ER after the OB had assigned me, realized that that wasn't something that I needed to be addressed upstairs, the ER doctor walked in, crossed his arms, and said to me, I don't know why you came in if this is an ER and you're pregnant. There's nothing I can do for you other than give you Tylenol. He gave me literally no solutions, didn't even touch me, nothing, and just sent me on my way. I will never be back into an ER, even if I have a heart attack. That was probably one of the worst doctors I've ever dealt with.

My response to the experience in the emergency room, I appreciate all the help you gave me and the medications you prescribed. The only problem is I've still got the same pains and I'm completely out of that medicine. So I'm not sure exactly what we do at this point.

The room that we were roomed in, the floor was so dirty and full of ants.

I honestly give 10 because I got overall satisfaction with the doctor's visit and overall instruction and whatever the doctor's visit and everything was satisfactory. So I would rate 10 out of 10.

Seemed like it took a long time to get CT scan when to me did not seem like there was many people in waiting for treatment?

There was no wait time. They took me right in, got me undressed, put on heart monitors, and hooked up EKG. Everyone was very quick!! Fortunately, no heart attack!! Just pain around heart from a fall.

I have had to use the emergency room a few times. I have always been treated well and in a timely manner, and I'm very happy with the treatment. Thank you.

They were very good. They responded very good, accurate, and they were nice to me, even though I was being a pain. I'm very proud to be in Brookings and a part of this community, and that we're lucky to have that good of an emergency room. I'm very happy with what happened. Thank you.

I was telling the people in the nurse that I didn't want to have a COVID test and I got told, well, you came in here kind of in a snotty way and I really didn't like it because now I probably got to pay an arm and a leg for the COVID test. And I told them too that I did not want to be put on the COVID bill and I still got tested for COVID. I wasn't happy with it, but I guess at least now I knew that I didn't have COVID. Thank you.

I was very satisfied with the help that I got and everybody was present and on the ball. I would recommend your health center to anyone.

I was not impressed with the attitude of the doctor or the nurse that admitted me. Somewhat cold and the only word I can think of at this time is snotty for the nurse and the doctor was aloof and kind of condescending. Not impressed with either of them. The care they gave was adequate. It was a four-hour visit, I believe, to finally find out that I had a UTI. I waited almost three hours before they asked for a urine sample. I think that could have been done earlier in the visit.

Some of the best care possible.

Hi, well the only feedback I would have is when the x-rays came back with no fracture, the doctor never came back and talked to us. And I guess when he checked the foot, he felt around for a while, but he didn't really have him try to walk on it, or anything. So like when we left, he was still not able to walk on his foot at all, so we were not provided any care for crutches, or a boot, or maybe even taping it. So he had to miss school on Friday because he could not walk on Friday. So I thought the doctor could have came back in and possibly just gave us some options on what we could do with that, and the nurse was very vague about what we could *