Christopher Wangsness, M.D.

They listened to all concerns, were very thorough in testing for many causes, gave instructions on what to do if symptoms persist

The entire staff and Dr. Jerstad were super, as usual.

They patiently answered my questions.

Well, things were going well and the outcome was good and I knew what I should be doing after the doctors and nurses were able to let me know exactly what I should be doing after I was discharged. So, thank you.

Thank you very much. Everybody was great. I really appreciate the care that I got. Thank you.

Excellent care and staff

Everyone was very kind and understanding!

The young receptionist was playing on her personal phone when my husband went in to get help, she would not call for help for my husband to get a wheelchair or help get me out of the car. She was rude and disrespectful and told him he could just take a wheelchair. Then when we were entering the ED department she was filing her nails!! She rudely said " what's your name", I told her and said I was having shortness of breath and needed help. She did not call for help and pushed the electric signing plate towards me and told me to sign it. I asked her what I was signing and she said she was getting to that. I found out it was the consent for treatment form. I never did get a HIPPA form to sign!! She made us sit there for over 10 minutes before she called for someone to come and get me. I had told her I have a history of pulmonary emboli's and needed to be seen asap, she just laughed at me and continued to ignore my request. Later she was back at the nurses desk laughing it up with the staff there and when she saw me she just smirked at me and turned her head away. My husband and I both felt disrespected and that she patronized us.

The doctors and nurses are very polite and understanding

They were very helpful and professional.

I found out the nurses were really nice, very helpful, and it was a peace of mind why I was in there. And I left reassured. Thank you.

Very satisfied with my care. Keep up the good work!!

Very professional and friendly through the entire time in the department. They quickly determined what was needed, and fixed me up with minimal pain. Thanks to them!!!

First responders were very professional and caring. Emergency Service staff were prompt and professional. I remained long enough to be able to walk to the SE exit.

They listened and explained everything. Feel they cared about me.

The doctor was very nice and explained everything about my prognosis and got me sent to the right doctor for my case. The nurse was very nice and explained everything I needed after discharge. Best experience I've had there.

It was a good experience. We would have liked to have been informed that they thought my husband had experienced a TIA; we learned this from the written info they gave us. Ideally, they could have told us a wait time estimate, but there was a poster on the wall w/ wait times on it, so that was helpful. Staff were very prompt and friendly; we appreciated that very much!

Excellent caring. Thanks

Looked at my ear, removed wax blockage , saw signs of infection prescribed a medication. Fast and efficient. Thank you.

Very fast and very well kept up with the patient.

Everyone was super, super friendly and very helpful with everything.

I thought the service was pretty good. I thought I could have, the doctor could have explained a little bit more what was going on. However, they were very diligent about making sure that nothing bad happened and that they were able to get me in to see the ENT very quickly. And so I really appreciated that.

I was so impressed by the care that I received, the quickness of it, and the explanation of everything that was going on. I am from New Jersey and have not spent a lot of time in emergency rooms, but I had vertigo and I just could not have been happier. Everything that you have is state of the art and I was really impressed.

Excellent care. I was taken care of really well. Excellent customer service, care to me as a customer and client, treated with the utmost respect. I would have to say just great, top-notch customer service and got me to where I needed to go and took very well care of me. It's the best, absolute best. And I was so blown away with how they treated me, the best. Thank you.

The staff was amazing. I got right in. They helped me. They took care of the pain. And then they also told me what I needed to do to take care of what was going on. I couldn't have asked for better service or customer service, patient service from the nurses there and doctors. Thank you.

I explained to everyone I had white coat syndrome so my blood pressure is usually high in those situations. They continued to monitor for 3 hours which I didn't think I needed to be kept that long since I was not having anything like light headedness, dizziness or headaches. When I returned home my blood pressure returned to normal readings.

Everything was great. I can't remember who did my vitals or got me settled into the room, but she was great as was Jenn, my nurse and Dr. Wangsness.

The service I was provided at the Brookings ER was good, when it was there. It took over three hours, from the time I walked in the door, before I started properly receiving treatment for my injury. For reference, I was injured at ˜ noon, got to the ER in <30min, waited three hours in a room with minimal care(vitals and one pain injection), and then left the ER after the stitches at ˜4:30pm. That is a very long time to wait for stitches, while I continue to actively Bleed into my temporary bandages. I assume this was due to poor staffing and/or high activity. I respect and am willing to understand the situation, but that does not alter the fact my ER visit was made the least pleasant possible with that blind wait time.Doctor, "Waiting to hear back from the hand specialist." I spoke to said same hand specialist Thursday, she told me, "yeah, it did Not take me three hours to respond." I had the worst injury of my previous ER visits and my treatment/wait time was The Worst I have ever had to deal with. I was never told they were busy or short staffed, I did overhear the nurse say something along those lines to the doctor quietly, but she was explicitly not informing me. I appreciate and am grateful for the quality care the one nurse and doctor provided, but I cannot excuse the wait time I experienced.

So I've always felt valued anytime I went to the Brookings Emergency Department. They get you in quick. They take good care of you. They let you know what's going on. So very good communication. They really, really treat you like you're part of their family. They're not just the judges, just the patients. So really, really, really enjoyed it. Appreciate it. Thanks.

Yes, thank you. When I stopped there for help, I didn't know whether I was ill or not, but I didn't, I just had a bad feeling. They were so kind, took me in, did the test and found that I was indeed quite sick and issued a prescription and sent me on my way and told me to be sure to come back if there was anything wrong. I was really appreciative. and I'm glad that something like that is available.

Friendly. caring people. Keep up the good work friends.

You need to have someone in the arm that assesses patients. I told them that my AFib was acting up, the gal that checked us in, and there was nobody to evaluate me right away. If I was having a heart, I mean, I was obviously having a heart issue, but that kind of alarms me that you don't have them being assessed right away. I come in and the nurse asks, what are you being seen for? There's nobody there to assess you. It's like, what the heck? That elderly lady at the front obviously is not assessing anybody. That's a major concern. I've never seen an ER do that before.

If I had not alerted the nurse that my blood pressure was back in the 190's they would have sent me home. Was kinda upset abut that. I know it spiked again but still!

Very clean. Very good nurse. Very good doctor.

The Brookings Emergency Department at the hospital did wonderful. I just, I came in with a nosebleed and they took care of me. They got it stopped. They just did really well and they were so kind. I commented on that a couple times. Oh, you've been so kind to me and they were just They were just wonderful. That's all that I can say about them.

Fast service. Test took while.

Our staff was very courteous. The check-in lady was very nice and courteous. The nurse was very courteous, and the doctor was very courteous. Very pleasant visit, considering I was there with a dog bite. Yes, it was kind of a pleasant visit. Would have been better if I would have been there with a dog bite, but yes, it was good.

My husband was there for a stroke. We were just up there for a soccer game, and they treated him very well. They sent him on to Sioux Falls, and everyone was very nice, very professional, and I was very impressed with the emergency department, and everyone was just very supportive. And he's doing real well. He stayed a few days in Sioux Falls and he's doing good. He did lose his hearing from the stroke, but hopefully it comes back. But I do appreciate everything that Brookings did for us. Thank you very much.

The doctor that assisted me, Dr. Christoph or whatever his name is, was very patient and very understanding and made me feel very comfortable coming in and I couldn't be any happier with having a doctor like that, you know, take care of what I had going on and I really appreciate it from the bottom of my heart.

I came in with a serious emergency heart problem and the staff was amazing, caring, friendly, involved, etc. I felt like I was the only patient there. amazing job.

The ER nurses were great. Dr. Wong was terrible. I came in with a gastro issue and it was obvious that he didn't want to deal with it. Even though I was on the phone with my gastro doctor in Sioux Falls, he was unwilling to speak to her, so I asked to be discharged.

The communication was poor between the doctor and the nurse. I had to tell the nurse what the doctor had told me. She had to go back and check before, or she was going to administer a different treatment plan.

The doctor didn't address my cancer on my right side of my body. He didn't even... I got no painkillers to bring home with me. He told me that, like I said before, he did not address my cancer on the right side of my body and he did not appreciate the fact that I was in pain. Okay? Thank you.

I brought my wife into the facility with chest pains they took very good care of her I'm very happy with the way they handled things thank you so much I'm the one filling out the survey because she is Filipino and it is easier for me to fill this out

I am so thankful for your services. You provided thorough testing to verify a new issue in my health care!

I was just really frustrated because we were in and out in less than 30 minutes and normally that would be okay, but I felt like I wasn't heard or listened to when I asked about things with my child on his eye condition. And that's pretty much it. Thanks.

Everyone was so nice! I was in such terrible pain and they moved me along so fast to get some relief. My husband and I were so impressed with how quick the visit was, as well as, how informative the providers were to us. I hope to never have to go back in, but if I do I will definitely choose driving to Brookings for care.

The care given was very good. The empathy was wonderful. You've got great people working there. Great credit to the Brookings community and their hospital. Thank you.

From the time I arrived with the receptionist to going back with the nurses, they did everything to make me feel comfortable and at ease and I have anxiety so I told them that and they just made things that much better. I wasn't thrilled with the doctor. I mean he seemed knowledgeable but he didn't have much of a bedside manner. The nurses were all great and should be commended for how good of a job they do.