John Jerstad, M.D.

John Jerstad, M.D.

Overall Rating

4.53 of 5 (413 ratings, 71 comments)

Specialties

Locations Served

Education

  • Medical School: University of South Dakota Medical School, Vermillion
  • Residency: University of South Dakota, Internal Medicine, Vermillion

Certifications

  • American Board of Internal Medicine
4.5346489104116 stars - 413 reviews

Ratings

5 stars  (53)4 stars  (12)3 stars  (3)2 stars  (3)1 stars (0)

0 had no ratings.

5.0
2024-01-03

Comment

I had an amazing experience due to the very caring personnel at the hospital!
John Jerstad
4.6
2024-01-03

Comment

Doc J is awesome! He is such a caring person,glad he was there when I went in. Kim was a great nurse. I wasn't impressed with the lab lady not very friendly and pulled out my iv and had to put it back in after the nurse already had it in. Keep up the good work Doc!! Thank you so much for all your help that night
John Jerstad
5.0
2024-01-01

Comment

I thought when I came in that the nurses were very helpful, very professional, and the doctor came in right away. And they explained everything they were doing before they did it and asked me if I had any questions. I would highly recommend this emergency room to anyone. Thank you.
John Jerstad
5.0
2023-12-27

Comment

I went in with my six and a half month old son and we were seen immediately and I thought all the doctors and nurses were so on it. We did not sit and wonder where everyone was at all. We really appreciated like the efficiency and the explanations and everything. It was really impressive. We really enjoyed it.
John Jerstad
5.0
2023-12-23

Comment

Dr was so friendly
John Jerstad
5.0
2023-12-15

Comment

The doctor and the nurses were very, very hospitable, very nice, very loving, very caring. The doctor that I see there when I go is always so special. I'm just really pleased every time. Thank you.
John Jerstad
4.7
2023-12-15

Comment

Yes, they were very busy and they did very much for me. The emergency room has been excellent and I thank you for being there and having such good care.
John Jerstad
5.0
2023-12-12

Comment

Even so, thank you infinitely for the service you provided us and the attention of all the doctors and nurses. They have excellent service. Thank you very much.
John Jerstad
4.4
2023-12-06

Comment

The nurse that my daughter had was very harsh and curt to the point where I stepped out into the hall and talked to her and asked if we might have another nurse that was more gentle with my daughter who was upset at the whole experience and not dealing well with the nurse and how harsh she was being. Other than that, the doctor was great and when we got a new nurse, they were also very patient and helpful. So that's my feedback. Thank you.
John Jerstad
5.0
2023-12-02

Comment

My nurse Becka and the other staff were caring, open to questions and explained everything they were doing for providing me the care to feel better.
John Jerstad
2.5
2023-11-07

Comment

So I had glue put on my nose for a cut and it was coming off by the next morning. So it actually did no good. Alright. Thank you. Bye.
John Jerstad
5.0
2023-11-04

Comment

Everyone was so kind -- the EMTs, the nurses and the doctors. I felt they truly cared about me as a person, not just as a patient.
John Jerstad
4.5
2023-11-03

Comment

The nurses were very courteous and very thorough in their examination and the doctor explained the options that were going to be happening very well and I was extremely pleased with that, even though I end up being transferred to McKennan or not McKennan, but Sanford Hot, Sanford Hospital in Sioux Falls for further treatment, but I really enjoyed, I didn't really enjoy it, but I really thought the facility was great and... and the staff was very courteous and very well, ran very... very well, thought... thought of.
John Jerstad
5.0
2023-10-24

Comment

Very knowledgeable and helpful friendly staff. I was very impressed with the ER team.
John Jerstad
4.9
2023-10-24

Comment

Nurses and doc have good senses of humor
John Jerstad
4.6
2023-10-23

Comment

Everything was very good. It was very good service. I liked everything they did for me - all the care. They listened to us and the nurses were very attentive.
John Jerstad
5.0
2023-10-21

Comment

The exceptional care and support I received during my recent visit to the Brookings, SD Emergency Department was truly outstanding. The level of professionalism, compassion, and expertise displayed by the doctor and the nursing staff was nothing short of exceptional. I believe that the outstanding care I received at the Brookings, SD Emergency Department is a testament to their team's unwavering commitment to providing the highest standard of healthcare. Their professionalism and dedication to patients is evident, and it is clear that they go above and beyond. I cannot thank them enough for their efforts in helping me recover.
John Jerstad
4.8
2023-10-08

Comment

The doctor was the best emergency room doctor I've ever had. I was totally impressed with the doctor. Thank you.
John Jerstad
2.3
2023-10-04

Comment

I feel like the doctor did a well job listening to me at first, but after going through the test and previously having test that led to somethings, I feel like I got told that I ... it wasn't what I thought it was even though now later ... weeks later I found out it is. And then kind of got dismissed about what I was actually feeling because they thought it was something smaller than it was. So, I felt like I got shoved back out afterwards and then was in pain for more weeks ... another week for finding out it was what I thought it was, which was more serious and now I have surgery. So, it was frustrating because I had to endure a lot more pain because I was told that it wasn't that when it was.
John Jerstad
4.6
2023-09-26

Comment

I had a horrible lab experience with them trying to get blood and or an IV started. I don't feel like they listened, as far as what to do, and finally gave them one last chance, and they brought in somebody that got it right away, so I mean in the end it was good, but I just feel like that could have been better feel..
John Jerstad
5.0
2023-09-17

Comment

The nurses were really helpfu l.
John Jerstad
5.0
2023-09-12

Comment

Everyone was very helpful! I think my nurse's name was Kendra. She was fabulous. She was so kinda and helpful as I wasn't feeling well.
John Jerstad
3.9
2023-09-10

Comment

a well operated visit thank you
John Jerstad
5.0
2023-09-09

Comment

Yes, I was... attended to immediately taken back to the room and the doctor saw me. It, it was excellent care. Thank you.
John Jerstad
4.9
2023-09-09

Comment

I think they should have ice my arm because I was sitting there waiting for the X-ray, which they told me would take time. But I felt like that was wasted time that I could have had my arm on ice and then I did ask for water because I was thirsty and they never brought it to me, which is not a big deal. So I was very pleased with my visit and I thought everybody was very professional and good to me.
John Jerstad
4.9
2023-09-07

Comment

Everyone was fabulous, everyone from the EMTs, on the ambulance, to check in at the hospital. The nurses, the doctor, everything was very timely, very smooth, communication was great. I can't be more thankful for being out of town and, having a medical need. It was absolutely wonderful. Great job to everyone.
John Jerstad
5.0
2023-09-07

Comment

Every one was so considerate of myself and my problem and pain I was in.
John Jerstad
4.4
2023-09-06

Comment

Thank you for the services, the other night. The doctor was incredible. The support nurse however was not and that's about all I have to say. So the service was great, the facility was wonderful and the doctor was phenomenal. Thank you.
John Jerstad
5.0
2023-09-06

Comment

It's an awesome facility, the staff and doctors are beautiful and wonderful people.
John Jerstad
4.8
2023-09-05

Comment

If you guys very much, you guys did a great job, I appreciate it.
John Jerstad
5.0
2023-09-04

Comment

Brookings is one of the best to get treated at. From time you walk in till you leave. Best of the best.
John Jerstad
4.8
2023-09-04

Comment

I came in with stroke like symptoms and they could not have moved faster or been more thorough.Dr.Jerstad has a wonderful bedside manner and kept us informed as every test came back, each time reassuring us. I am so thankful that such wonderful care is in our town.
John Jerstad
3.5
2023-09-01

Comment

A three hour stay when the department seemed empty and for a repeat concern with an established protocol seems like a long time.
John Jerstad
5.0
2023-09-01

Comment

Great staff
John Jerstad
5.0
2023-08-30

Comment

Very caring and helpful staff on a super busy night.
John Jerstad
4.7
2023-08-29

Comment

I got in right away. Everybody was super kind and considerate. I had some anxiety going on about what was happening with me and they were very understanding and I just was incredibly impressed with the Brookings Health Care system.
John Jerstad
5.0
2023-08-26

Comment

I am happy to have this facility available and close to home
John Jerstad
5.0
2023-08-15

Comment

The nurses in the ER, were wonderful with our daughter and all the stuff for great. The doctor said was amazing as always and the nurse Emily and Jen and I do not know the third nurses name but they were all just wonderful and took such good care of our daughter who made the the process very easy.
John Jerstad
4.6
2023-08-06

Comment

While trips to the ER stink, I did appreciate how quickly I was treated. When I arrived I was in a great deal of pain and very nauseated, but the nurses, laboratory techs, and doctors worked fast to get my pain and nausea under control. Love our hospital, there is much to be proud of from the ER to inpatient care and beyond, the doctors, nurses, staff, and facilities are top notch in my book!
John Jerstad
4.2
2023-08-04

Comment

On Saturday I was checked into a room , and on Monday I was returning home from McKennan in Sioux falls, I was not feeling as well as I thought I should, so my son called the ambulance. When I was admitted I had a temperature much higher than I recall ever having a temp that high. When the emergency personal were able to get my temperature back to normal I felt much better and was able to return home.
John Jerstad
2.3
2023-08-01

Comment

When I first got there, there was nobody around, I had to press the bell several times to get admitted, and then they didn't ask me about anything, they just had the receptionist come out, and then the doctor misdiagnosed me with food poisoning when it was actually kidney stones.
John Jerstad
5.0
2023-07-17

Comment

The nurses were excellent. Jackie Bau was amazing- I felt she listened to me well and provided wonderful care. I've never had to access emergency room care before but would 100% return to Brookings if I ever need to in the future.
John Jerstad
5.0
2023-07-16

Comment

I am so grateful for you people down there in Brookings at the hospital, and the emergency ambulance, people, and everybody that had taken care of me down there, you guys are number one in my book and I would recommend your hospital or clinic and your emergency people to anyone. And I have already done that here in Aberdeen since I've been back. So, once again, thank you very much. And God bless you all. Thank you.
John Jerstad
5.0
2023-07-16

Comment

The doctor and the nurses were amazing that we saw, and they give us a lot of reassurance about our child, and that she was looking good and she was hopefully going to continue to get better, and what to look for if we need to bring her back in again, so they really helped us and we really appreciated them. Thank you.
John Jerstad
4.8
2023-06-29

Comment

Hi, my visit to the ER was last week and it took a long time for anybody to come to the reception area to even just check me in we saw a couple of nurses out in the hallways and said hey can we get some help and they just said, somebody will be coming and it took a little bit. So I think there could be maybe a speeder process to that, but the doctor and the nurses once we got to the room were wonderful.
John Jerstad
4.9
2023-06-26

Comment

Hospital communication system was down, preventing transfer of cat scan results.
John Jerstad
4.1
2023-06-25

Comment

The doctor was very thorough with me. I really really like him. He was really concerned and wanted to make sure that I was going to be alright. Very good job. I like the doctor real well.
John Jerstad
4.4
2023-06-17

Comment

Everyone was really good to me. Thank you.
John Jerstad
5.0
2023-06-13

Comment

As far as my visit to the hospital, it was one of the best visits I've ever had. Thank you, goodbye.
John Jerstad
2.9
2023-06-07

Comment

People were friendly and willing to help. However, they used glue to seal the wound and I got a significant infection. Not sure I will ever return there for medical care willingly.
John Jerstad
5.0
2023-06-06

Comment

Best place anywhere to seek care.
John Jerstad
1.8
2023-06-05

Comment

Try not to send people home that need to consult a surgeon like the doctor did with my daughter. He sent my daughter home with her gall bladder full of gall stones. So I took her to Sanford emergency department and they immediately admitted her and consulted the surgeon team and that is what the doctor in Brookings Health system and the emergency department failed to do. He could have potentially killed my daughter.
John Jerstad
5.0
2023-05-29

Comment

I can't remember the names of the gal that checked me in or the couple of different nurses who had come in and I think the doctor was like a joyful or Jerstad or something, but every single person encountered was incredibly kind. Took, you know, time to sit and explain things to me, and it was a cat bite, so they had to report it. And so they came in to tell me that, you know, they had to do that by law, and that the police officers going to have to take a report and it was all just I'm very very professionally but very, very kindly to it was a really great environment the whole time.
John Jerstad
4.9
2023-05-29

Comment

Was treated professionally and with compassion.
John Jerstad
5.0
2023-05-25

Comment

Everyone was very caring and helpful. The entire team made me feel welcome and safe. Thou there was little they could do, they ensured I was feeling well cared for, and knew what to do when leaving.
John Jerstad
5.0
2023-05-22

Comment

Great care!!!
John Jerstad
5.0
2023-05-17

Comment

The EMTs were extremely knowledgeable and kind, they explained everything. The dr and staff too were so kind and helpful. We were 2 hours from our home but they made us feel comfortable and took away any fears we had. Thank you so much!
John Jerstad
4.3
2023-05-16

Comment

All health professionals were sincerely compassionate.
John Jerstad
5.0
2023-05-10

Comment

My visit with your healthcare system was most excellent. I came in very sick, and you guys were reassuring, you were prompt, I was taken back quickly, the doctor came in quickly, the nurses were excellent. I do not have enough positive things to say about my trip to the Brookings. ER.Thank you all so much.
John Jerstad
5.0
2023-05-09

Comment

They checked her in so fast. Someone was there to meet my daughter and we got instructions, and when we were on our way, they were very helpful. The doctor was very courteous, the nurses were wonderful, and my daughter feels so much better. I just want to thank you.
John Jerstad
5.0
2023-04-26

Comment

I came away with the knowledge that I have a virus with a name. Plus how to care for myself at home and to come back if I continue to become worse. I am very grateful to everyone there.
John Jerstad
4.2
2023-04-25

Comment

You did well and everything was great. Thank you much.
John Jerstad
3.4
2023-04-24

Comment

Doc did not listen. I indicated my bladder was full, had condition before, you can not go by ultrasound, i just had an implant placed over my bladder. prescribed fluids as I was dehydrated. Finally CT scan, nurse with catheter, yes you are full. I said that when I came in. Great staff and service. No one listened. I am not a Doc. had condition before, knew what I was feeling. Provided info on implant I had just had done.
John Jerstad
5.0
2023-04-21

Comment

Very pleased
John Jerstad
3.5
2023-04-18

Comment

When somebody's having rashes and they want to know about it, you could do actual testing to kind of prove that your answers are correct. Especially when they're asking questions, like I was as far as STDs and like that because of issues with my workplace. So testing to prove your answers would be much better than just guessing.
John Jerstad
5.0
2023-04-04

Comment

Thank you for your presence and great care while I was in the ER.
John Jerstad
5.0
2023-04-02

Comment

Dr. Jerstad & the primary nurse attending my case gave me a lot of confidence I was getting good & appropriate treatment. I'd definitely chose your ER if I had another need. Very pleased & impressed. Please thank them for me again!
John Jerstad
4.4
2023-03-29

Comment

It was a good experience I got 5 stitches in my finger. The only thing I was satisfied with is the waiting time. I was at the room for long before the door seen me.
John Jerstad
5.0
2023-03-22

Comment

Was super nice and very understanding of mom being scared and help when emotions were very high.
John Jerstad
4.4
2023-03-14

Comment

Everyone was super nice and listened to my concerns, they did what they could with what they had, even when that wasn't enough they called in an expert, unfortunately the expert that was brought in didn't completely fix the issue. It wasn't until I visited my normal care provider that the issue was resolved. I was in the ER for over 2hrs for something that unfortunately didn't get fixed, but later spent less than 15 minutes to get resolved elsewhere. Again, everyone was super nice so can't complain about that, just wish the issue could have been resolved there. Would like to say the nurse and doctor though were great.
John Jerstad
4.8
2023-03-12

Comment

They were very friendly and they helped with what I needed, and were able to give me answers.
John Jerstad

Ratings Breakdown

Using any number from 0 to 10, where 0 is the worst facility possible and 10 is the best facility possible, what number would you use to rate this emergency department?
4.5 out of 5
Did the care providers explain what to do if you did not get better after leaving?
4.6 out of 5
Did the doctor listen carefully to you?
4.6 out of 5
Did the doctor give you enough information about your condition and treatment options?
4.5 out of 5