Awards & Accolades

One of America's Best Hospitals for Emergency Care

In 2017, Brookings Health System’s hospital was named by WomenCertified, Inc, home of the Women’s Choice Award, for the third consecutive year as one of America’s Best Hospitals for Emergency Care. Brookings Health System was also honored with the same recognition in 2014, 2015, and 2016.

Selection for the honor was based on the seven core measures of emergency care as rated by the Centers for Medicare and Medicaid Services (CMS), including how quickly patients are seen by a care provider and how much time they spend in the emergency deparment.

100 Great Community Hospitals

100 Great Community Hospitals badgeJune 2017, Brookings Health System was named to the “100 Great Community Hospitals” list by Becker’s Hospital Review for the second consecutive year. Becker's editorial team selected hospitals from across the country for inclusion on its "100 Great Community Hospitals" list based on analysis of key awards, rankings and certifications in addition to the hospital's reputation for leadership and innovation. Brookings Health System also received the honor in 2016.

Top 20 Rural Community Hospital

Top 20 Rural Community Hospital badgeMarch 2017, Brookings Health System was named one of the Top 20 Rural Community Hospitals in the U.S. by the National Rural Health Association (NRHA). Ranking in the 99th percentile, Brookings Health was one of the highest scoring hospitals on the iVantage Health Analytics’ Hospital Strength Index, the tool used to determine the top 20 hospitals.

Top 100 Rural & Community Hospital  

Top 100 Rural & Community Hospital badgeFebruary 2017, Brookings Health System was named one of the Top 100 Rural & Community Hospitals in the United States by iVantage Health Analytics and The Chartis Center for Rural Health for the second consecutive year. Brookings Health System was also named to the list in 2016.

Brookings Health System scored in the top 100 of rural and community hospitals on iVantage’s Hospital Strength INDEX®. Overall, the health system placed in the top one percent of all rural and community hospitals in the United States. The INDEX comprehensively measures rural providers across eight pillars of hospital strength: Inpatient Share Ranking, Outpatient Share Ranking, Cost, Charge, Quality, Outcomes, Patient Perspectives, and Financial Stability.

Above & Beyond Award

June 2016, Brookings Health received the Above and Beyond Award from the Employer Support of the Guard and Reserve (ESGR), part of the Department of Defense. The Above and Beyond Award is presented by ESGR state committees to recognize employers at the local level who have surpassed the legal requirements of the Uniformed Services Employment and Reemployment Rights Act (USERRA) by providing their guard and reserve employees additional, non-mandated benefits. The award is given in limited numbers by state committees to employers who have signed or agree to sign a statement of support and who have at least one of their supervisors or managers recognized with a Patriot Award.

Blue Distinction Center+ for Maternity Care 

Blue Distinction Center+ for Maternity Care badgeMarch 2016, Wellmark Blue Cross and Blue Shield announced Brookings Health System as one of the first hospitals in South Dakota to receive the Blue Distinction Center+ for Maternity Care designations under the Blue Distinction Specialty Care program. Blue Distinction Centers+ for Maternity Care are hospitals recognized for delivering quality specialty care safely and effectively, based on objective measures developed with input from the medical community.

To receive a Blue Distinction Centers+ for Maternity Care designation, a hospital must meet the same quality criteria as Blue Distinction Centers while also meeting requirements for cost efficiency. In addition, hospitals that receive a Blue Distinction Center for Maternity Care designation agreed to meet requirements that align with principles that support evidence-based practices of care, as well as having initiated programs to promote successful breastfeeding, as described in the Baby-Friendly Hospital Initiative by Baby-Friendly USA or the Mother-Friendly Hospital program by the Coalition for Improving Maternity Services (CIMS) through its “Ten Steps of Mother-Friendly Care.”

One of America's 100 Best Hospitals for Patient Experience

In 2016, Brookings Health System was recognized by WomenCertified, Inc., home of the Women's Choice Award, as one of America's 100 Best Hospitals for Patient Experience. Brookings Health System was also honored with the same recognition in 2014.

The Women’s Choice Award is based on a variety of survey results analyzing important criteria such as communication with doctors and room cleanliness. The award recognizes the important factors that play a role in a woman’s choice of hospital including communication with nurses and noise level in the rooms.

Brookings Health Earns Path to Excellence Award

Path to Excellence Award badgeNational Research Corporation selected Brookings Health System as a recipient of its 2015 Path to Excellence award. Brookings Health System was recognized at the 21st Annual NRC Picker Patient-Centered Symposium in Washington, D.C. Fall 2015.

National Research selected Path to Excellence award recipients based on how successfully the recipients deliver quality care according to what patients identified as most important to them. The award is only bestowed upon those organizations that are ranked by patients as being a top performer. Brookings Health System was selected as a Patient-Centered Care Champion in the Information and Education Dimension of adult inpatient hospitals.

Brookings Health System Designated Baby-Friendly Hospital

Baby-Friendly Hospital badgeOctober 2015, Brookings Health System became the first non-Indian Health Services hospital in South Dakota to receive the Baby-Friendly® Hospital designation and the only one in a 180 mile radius, demonstrating the organization’s commitment to helping mothers successfully breastfeed their infants.

The Baby-Friendly Hospital Initiative (BFHI) is a World Health Organization (WHO) and United Nations Children’s Fund (UNICEF) program that encourages and recognizes hospitals that promote and support breastfeeding. This includes hospital policies, practices, and staff, physician, and community education.

To achieve Baby-Friendly designation, Brookings Health System implemented policies following the Ten Steps to Successful Breastfeeding for Hospitals and Birth Centers as outlined by UNICEF and WHO.

Brookings Health System Named 2015 HEALTHSTRONG Hospital

Healthstrong Hospital badgeMarch 2015, Brookings Health System was named as one of the nation’s HEALTHSTRONG Hospitals by iVantage Health Analytics.

The study and announcement of the 2015 HEALTHSTRONG Hospitals, including Brookings Health System, highlights top performing hospitals as determined through the Hospital Strength INDEX™. The annual INDEX study is the industry’s most comprehensive rating system of hospitals. The results recognize the top performing hospitals, measuring them across 62 different performance metrics, including quality, outcomes, patient perspective, affordability and efficiency.

A.B.L.E. Award

A.B.L.E. award presentation
A.B.L.E. award presentation

September 2013, The Neighborhoods at Brookview received an A.B.L.E. (Ability, Belief, Leadership and Effort to Achieve Access for All) award from the Brookings Committee for People who have Disabilities.

The A.B.L.E. award recognizes the outstanding committment of a business or public entity in fulfilling the goals of the Americans with Disabilities Act. The Neighborhoods receied the A.B.L.E. award for the fully accessible spaces and oportunities the facility provides residents. 

Patriotic Employer Award

June 2013, Brookings Health System and The Neighborhoods at Brookview coordinator Heidi Henderschiedt received the Patriotic Employer award from the Employer Support of the Guard and Reserve (ESGR), part of the Department of Defense. Certified Nursing Assistant Sandra Sprecher nominated Henderschiedt and Brookings Health for when she was deployed in 2011 to Afghanistan with teh 200th Engineer Company of the South Dakota National Guard.

February 2012, Brookings Health System and Imaging Department Manager Tim Watson received the Patriotic Employer award in recognition of Watson’s and Brookings Health System’s continuing support of employees who serve in the National Guard and National Reserve, specifically granting leave on a short notice to Radiologic Technologist Ryan Sattler who was deployed with the 153rd HHC Engineer Battalion to assist in the 2011 Missouri River Flood.

da Vinci® Robotic Surgery

February 2013, Brookings Health System added a new da Vinci robotic surgical system to the operating room, becoming the third health care provider in South Dakota to actively offer advanced robotic surgical technology.

First Volunteer Postpartum Doula Program

August 2012, Brookings Health System extended its volunteer doula program, initially launched in October 2011, to also include free postpartum doula services in addition to free birth doula services. It became the first hospital in the nation to offer volunteer postpartum doula services free of charge to parents.

Quality Respiratory Care Provider

February 2012, Brookings Health System was named a quality respiratory care provider by the American Association for Respiratory Care (AARC). To qualify for the recognition, Brookings Health System met the following conditions:

  • All respiratory therapists employed by the Durable Medical Equipment/Home Health Agency to deliver home respiratory therapy services are either legally recognized by the state as competent to provide respiratory therapy services or hold the CRT or RRT credential.
  • Respiratory therapists are available to patients 24 hours every day.
  • Other personnel qualified to perform specific respiratory therapy procedures, and the amount of supervision required for them to perform these specific procedures, must be designated in writing.
  • The Durable Medical Equipment/Home Health Agency must be accredited by a nationally recognized, third party accreditation organization.

By meeting the requirements, Brookings Health System provides a level of respiratory care consistent with national standards and guidelines.

We Honor Veterans 

We Honor Veterans badgeJanuary 2011, Brookings Health System’s hospice started the orientation process for the National Hospice and Palliative Care Organization’s (NHPCO) We Honor Veterans program. The program teaches respectful inquiry, compassionate listening and grateful acknowledgement to comfort patients with a history of military service and possible physical or psychological trauma. It also provides practical resources, including downloadable forms and descriptions of veteran benefits. 

In October 2011, Brookings Health System achieved Level One recognition in the program. To achieve that status, Brookings Health System’s hospice provided veteran-centric education to staff and volunteers and identified patients with military experience.

In September 2013, Brookings Health System achieved Level Two status. To achieve Level Two, Brookings Health System's hospice conducted veteran-specific presentations for staff and veteran organizations, integrated Veteran-specific content into orientation materials, processes and procedures for staff and volunteers, and established relationships with Veteran Affairs organizations.

In August 2015, Brookings Health System achieved Level Three status. To achieve Level Three, Brookings Health System's hospice continued to educate staff and volunteers, developed a veteran-to-veteran volunteer program, and conducted veteran-specific outreach presentations. In addition, the hospice team continued integrating the military history checklist in its referral and intake procedures and assisting veterans and families to access veteran benefits.

Currently Brookings Health System is working on achieving Level Four program recognition.

Rural Health IT Grant

In October 2011, Brookings Health System, Avera Medical Group Brookings, and United Retirement Center Avera became one of 40 rural health networks across the nation to receive a grant from the U.S. Department of Health and Human Services (HHS) as a part of the President’s Rural Health Initiative. The grant provides $300,000 for next three years, totaling $900,000.

The three Brookings organizations are using the funds to create a community health information network. The new network will allow the three entities to quickly and accurately share patient information via Electronic Health Records (EHR), providing a better continuity of care for Brookings area patients.

Stage 6 HIMSS EMR Designation

In March 2010, Brookings Health System became the first South Dakota hospital to achieve a HIMSS Stage 6 Electronic Medical Record (EMR) rating, the second highest level achievable. The designation signals that Brookings Health System has achieved a high degree of clinical automation.

By using Electronic Health Records, Brookings Health System digitized patient records, putting patient information on computers directly at care providers’ fingertips. For our patients, this technology enables us to provide the highest level of quality and safety.

Currently, Brookings Health System is working on achieving a HIMSS Stage 7 EMR rating.