Home Health

The key quality measures below have been chosen by Federal and state agencies as measurements of high quality medical care and reflect what is privately reported to Brookings Health by independent research firm NRC Health and publicly reported on the Home Health Compare website.

Home Health Star Rating

Overall Home Health Star Rating (data from April 2021 - March 2022)

Overall Patient Experience Rating

The table below shows the percentage of patients who rated us as being a 9 or 10 on a 10-point scale in overall patient experience according to the NRC Health Database (approximately 403 agencies nationwide). Higher percentages are better. Data from January, 2022 - December, 2022.

Service Area Brookings Health System NRC Health Average
Home Health 89.1% 87.4%

Measures from Home Health Compare

The information below shows the quality of patient care at Brookings Health System's Home Health Agency compared to state and national averages. More information on Brookings Hospital and other hospitals can be found on the Home Health Compare website. Data from January, 2021 - December, 2021.

Measure Brookings Health System South Dakota Average National Average
How often patients got better at walking or moving around 73.4% 82.2% 83.3%
How often patients got better at getting in and out of bed 85.3% 84.5% 84.5%
How often patients got better at bathing 82.6% 83.9% 85.5%
How often a patient's functional abilities were assessed at admission and discharge and functional goals were included in their care plan 99% 99.5% 98.2%
Measure Brookings Health System South Dakota Average National Average
How often patients’ breathing improved 88.7% 83.8% 85.9%
How often patients developed new or worsened pressure ulcers 0.9% 0.4% 0.3%
Measure Brookings Health System South Dakota Average National Average
How often the home health team began their patients’ care in a timely manner 98% 97.2% 95.8%
How often the home health team taught patients’ (or their family caregivers) about their drugs 98.3% 98.5% 98.5%
How often patients got better at taking their drugs correctly by mouth 80.7% 79.6% 80.9%
How often experienced one or more falls with major injury 1% 1.4% 0.9%
How often the home health team made sure that their patients have received a flu shot for the current flu season 78.5% 81.3% 74.4%
How often physician-recommended actions to address medication issues were completed timely 96.8% 96.8% 95.3%
Measure Brookings Health System South Dakota Average National Average
How often home health patients had to be admitted to the hospital 12.9% 15.1% 14.2%
How often patients receiving home health care needed any urgent, unplanned care in the hospital emergency room- without being admitted to the hospital 15.6% 11.7% 11.6%
How often patients remained in the community after discharge from home health Worse than national rate 60.3% 76.3%
How often patients were re-admitted to the hospital for a potentially-preventable condition after discharge from home health Same as national rate 2.9% 3.4%
Measure Brookings Health System National Average
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally. Less than 1 is preferred. 0.87 1.00
Why Brookings Health
Nurse filling pill box in patient's kitchen

Your Feedback Matters!

Following your Home Health visit with us, you may receive a survey from NRC Health. This survey only takes a few minutes. Patients are randomly selected. If you are chosen, please complete the survey. Your feedback will be used by Brookings Health System to further enhance our care quality.