Brookings Health Earns Path to Excellence Award for Improving the Patient Experience

  • January 11, 2016

NRC Path to Excellence logo
NRC Path to Excellence logo

National Research Corporation recently selected Brookings Health System as a recipient of its 2015 Path to Excellence award. Brookings Health System was recognized at the 21st Annual NRC Picker Patient-Centered Symposium in Washington, D.C. this past fall.

National Research selected Path to Excellence award recipients based on how successfully the recipients deliver quality care according to what patients identified as most important to them. The award is only bestowed upon those organizations that are ranked by patients as being a top performer.

The winners were selected from the extensive database of National Research hospital clients for their performance over the last four quarters. Brookings Health System was selected as a Patient-Centered Care Champion in the Information and Education Dimension of adult inpatient hospitals.

“Implementing improvement processes are difficult and require large amounts of time and resources, so when organizations make the commitment to look past those constraints, it really defines who the winners are,” said Helen Hrdy, Senior Vice President of Client Service at National Research. “We congratulate Brookings Health System for truly defining patient-centered care.”

As a 2015 award recipient, Brookings Health System is among a select group of healthcare innovators leading the way on the path to patient-centered care. To learn more about the quality of health care at Brookings Health System, please visit

About National Research Corporation

For more than 30 years, National Research Corporation (NASDAQ: NRCIA and NRCIB) has been at the forefront of patient-centered care. Today, the company’s focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents, and other stakeholders.

National Research is headquartered in Lincoln, Nebraska. For more information, call 800-388-4264, write to, or visit

About Brookings Health System

Brookings Health System, located in Brookings, South Dakota, includes a 49-bed hospital, the 79-bed The Neighborhoods at Brookview nursing home, Brookhaven Estates senior living apartments, Yorkshire Eye Clinic, and medical clinics in Arlington, White and Volga, South Dakota. It is a non-profit, city-owned facility that offers the community a full range of inpatient, outpatient, surgical and extended care services. The emergency room is staffed 24 hours a day and provides around the clock patient needs ranging from minor injuries to life threatening crises. For more information about the services offered at Brookings Health System, please call (605) 696-9000 or visit us on the Web at