Ratings Breakdown
HCAHPS: Understood purpose of medications
Did the doctor give you enough information about your condition and treatment options?
HCAHPS: Understood managing of health
Did the doctor listen carefully to you?
HCAHPS: Drs explained things understandably
HCAHPS: Got help as soon as wanted
HCAHPS: Drs listened carefully to you
HCAHPS: Treated w/courtesy/respect by Drs
HCAHPS: Staff took preferences into account
Did the care providers explain what to do if you did not get better after leaving?
HCAHPS: Told what medicine was for
Using any number from 0 to 10, where 0 is the worst facility possible and 10 is the best facility possible, what number would you use to rate this emergency department?
HCAHPS: Received info re: symptoms to look for
HCAHPS: Talked about help you would need
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