Adrian Dreessen, M.D.

Complete waste of time, and resources, didn't do a thing, and just sent us home saying deal with it.

Happy to have the service locally available!

Very efficient and great interactions with staff - well-done.

I was in and out pretty quick, but everyone I met was very professional, friendly, and did their jobs well. Plus Seinfeld was on in the waiting room, so your waiting room attendant has good taste in comedy.

My daughter was brought in last Monday after having a seizure. The staff was mostly distant and cold. The woman who came in, to take her blood was probably the most friendly. Her name was Kathy, we really appreciated her smile and, and warms while she was in the room. Otherwise, the nurse barely addressed us as her parents. The doctor, misdiagnosed her with syncope. She does not have syncope, she's had at least 2 seizures since then, told us that he doesn't recommend further treatment or work up. Highly, highly disappointed. We are coming in again today, to the clinic for an appointment and requesting emergency referral to a Neurologist, because my daughter does not have syncope. She's not well, she's having multiple seizures. Absolutely disgusted with how we were treated, in that emergency room.

Excellent care. thank you.

I have been in a few emergency rooms throughout my life. This is the best experience I've had. Clean facilities, polite people, minimal waiting time, knowledgeable nurses and doctors. And most important is my fast recovery process. Thank you

I was treated with the utmost respect as I explained my health concern. The staff was with me immediately and I felt heard. My experience was very positive and I left feeling that I was safe and would be further evaluated when necessary.

Brookings Health Care System Emergency department, has always helped me. I can't say enough good about you all and just saved my life, a couple of times and always listen to what the doctors say, they just seem to care and I appreciate all of them very very much. Thank you. All of your doctors and nurses. I love you very much.

Due to Dr Adrian Dreessen quick diagnosis and pre planning arrangements for the life flight to Sioux Fall and the call for the preparations for my arrival saved me valuable time that would not have ended very well with any delay. I very much appreciate the professionalism and competence of such a professional. I hope to be able to thank him personally soon. Outstanding Medical Professional!

My son was brought in by a friend. I was able to get permission for them to treat my child without me being there, which was fine. Upon arriving, I got there and only was able to speak with the nurse. The doctor never came in and spoke with me. And they, I felt very rushed upon just arriving to see my child and they basically told me what was wrong and that they had already would send me off to an orthopedic specialist in Sioux Falls as this wasn't an emergent care situation. They also told me that there was no broken bone and there indeed was. My son, then went on to Sioux Falls, the following Tuesday, where we went in to urgent care and found out that there was a bone broken and he was treated surgically on Thursday. Again, did not speak with the doctor while I was there and upon entering within 5 minutes, had a nurse come and she was ready to discharge*

wonderful Dr's and nurses! I was scared & didn't know what was really going on with my situation. The Dr & nurses were very calm and caring and I calmed down as well. I hope you get your new CT machine in the building before next winter! It was very cold out there! Thank you for your wonderful care!!!

Everyone was caring and compassionate!

Care providers were thorough and prompt with the diagnosis that I needed to get to North Central Heart. I received the treatment needed and I am doing well

I was fairly, fairly okay with what I had done, but I did not get enough information to finalize my condition. Okay. I'm still sick.

It was very, very good. They were upfront with me about that it could take up to an hour. It was way less than that. So they did very well. Thank you.

was pretty good

Yes, everybody was very pleasant and kind and I truly appreciate it. How professional they where yet still kind. Thank you.

The nurse was fantastic and took great care of our daughter and explained everything wonderfully. The Physician did not send very much time with her and I had to bring her into a Acute Care 2 days later for her to finally be diagnosed with strep because he do not listen to me for her temperature or the rash that she was having in her mouth and said her throat looks fine. It did not because I had looked at it earlier that day.

I would suggest improvements, just kind of evaluate a few other ERs and see what they do differently. The end results of not getting somebody some medicine or a steroid shot or something like that, to boost their system, could benefit, could help. I am comparing it to when I went to a VA ER, and they really pushed getting shots and medicine for veterans and stuff, especially when blood pressure would go high they would not let me leave til my blood pressure the bottom was in the low nineties. So that's my only difference there, especially when I still had a fever, I was actually shocked that I was*

Celine was the best nurse ever! She cared for me my entire time in the ER. No one communicated the time before I would be treated since I was in such pain when I got there. A nurse came with a wheelchair immediately. I waited maybe 3-5 minutes before they took me back. My needs were tended to right away. I told them my feet were cold and I got slippers right away. How sweet! Everyone was caring and understanding. I appreciate the care I received. Thank you!

The welcome desk receptionist and a nurse were wonderful. The doctor came in and completely dismissed any information. We were given the day earlier at an urgent care, And gave us an alternative opinion based on how they felt about walk ins. Sent us home told us not to continue any antibiotics and my daughter ended up in the hospital, the very next day, because of a skin infection. Very dissatisfied with the way the doctor handles our concerns, did not even look at my daughter's full skin just looked at his face and was very unprofessional with how he felt towards walk-in clinics.

Both the Dr. and Nurse were very kind and caring.

I appreciated the speed that I got in to see the doctor and the friendliness and the professionalism of the nurses and the doctor himself and the care that they showed for me, and the consideration for my privacy, I was very impressed with the Brookings Health Care Emergency Department.

Yes, even though there was a shift and there were two different doctors, one that checked me in and one that checked me out, basically, I still thought they were in communication and both of them were in tune to what was going on with me and the same suggestion that they had for a follow up. So anyway, I had a good experience there. And it was a scary experience, but it was... it was good as far as their care.

My nurse was awesome. I could see the compassion in her face and actions, and in the way she spoke to me. She made me feel at ease, and even though I was in pain, I enjoyed my ER visit because of her.

I was in severe Severe pain and was not offered anything other than a Tylenol and Tylenol did not help. And I could not sleep at all for the 1st. Two nights or days.

The Dr was very efficient, and professional, and I can't think of what else ... thorough ... thorough, and the nurses were very, very nice, and quick, and professional as well. Everything was done in a really good, timely manner, and we would recommend the place to anyone. But everything was very good. Thank you.

So thankful to have this great facility and it's staff to in our community

I just have to say, I'm 24 years old, I've been in and out of hospitals, doctors, clinics, anything you can think of and this was the best service I ever got. If you want to know what you're doing wrong, take every other hospital and train them or show them these guys. Like these guys were wonderful and have a wonderful day.

Yes, when I was in the emergency department, they were very attentive to my condition. But 1 thing maybe 2 things could be improved. When the doctor left the room for the last time you winked at me and I didn't appreciate that. And also, when they read, after they read the X-ray, the nurses outside my door, we're laughing, and laughing, and laughing. And I, I don't know why they were laughing. I don't know if they were laughing at the X-ray or, I don't know, but I think an emergency department is kind of a serious place and I don't know why they were laughing but it it kind of bothered me and then that otherwise the care was was good.

Very good on a busy day!!

I came in thinking I had a sinus infection and I was treated for such and I left and then went to clinic the following Friday. So, so whatever 6 days later and it turned out I have mono. So, Yeah, I probably should've been tested for mono in the ER, but I suppose maybe it wouldn't have presented itself at that time because of how long it takes to show up on exams. So otherwise the service is great. The nurse was lovely. Thank you.

WONDERFUL CARE & HOSPITAL DOCTORS. KEEP THE GOOD HELP BUT WOULD BE NICE TO HAVE THE FRONT DOOR OF THE HOSPITAL OPEN ON WEEKENDS.

The doctor didn't do the correct. X-ray on my knee said no broken bones. I went to my orthopedic doctor and I have a fractured or cracked kneecap He also canceled the pain pills because I had pain pills from my knee surgery that I was using on my vacation the following week.

Yeah. I was in there for what turned out to be Covid. When I left, I was not given any instructions whatsoever about how long I would be infectious to other people. I was not told to stay away from other people. I was not told wear a mask. I was not told what to expect as I was getting better. Was taken good care of in the hospital itself, but I was very disappointed with the ... with my instructions when I left,

I felt much better when I left than what I had when I arrived. You need some different beds for people that need to lay down

They were all very accurate, very pleasant worried more about taking care of me and making me comfortable anyway they could And they were just excellent at their service.

Finest kind.

Everyone was calm and understanding, and made me feel better by treating me well even when I was scared and crying. I appreciate that they talked to me to help calm me down, held my hand while I was extra scared, and did everything they could to make sure I was ok physically while also doing their best to help me through the emotions of being scared and in pain. In particular, the person who put my IV in called the lab to see if they could draw blood from the IV instead of putting another needle in because I was really struggling with my fear of needles. I found that to be a very kind and thoughtful gesture that showed care and concern for my mental well-being in addition to my physical well-being. I really appreciate it.